At the "Black Room" ecommerce store, we understand that sometimes a product may not meet your expectations or you may simply change your mind. That's why we offer a hassle-free return and refund policy to ensure your satisfaction.


If you are not completely satisfied with your purchase, you have 3days from the date of delivery to return the item for a full refund. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Please note that certain products, such as personal hygiene items or perishable goods, are exempt from being returned.


Once your return is received and inspected.